After 3-Year Dip, Home Care Turnover Soars To 77%

The industry’s turnover rate was one of the biggest topics of conversation in home care in 2019.

And that was for good reason. The median rate had skyrocketed all the way to 81.6%, according to data collected by the research and education company HCP.

But since that point, it had significantly improved. From 2019 to 2021, the median turnover rate floated marginally from 64.3% to 65.2%. In 2022, however, it soared back to 77.1%, according to HCP’s 2023 benchmarking report.

The 2022 data from HCP is taken from over 92,000 surveys with home-based care professionals.

In addition to recognition, training remains vital to reducing turnover.

The rise in turnover is obviously troublesome for the industry. In home-based care – where workforce shortages are significant – providers have seen retention as one of the only ways to mitigate staffing woes.